Delivery Information
Despatch
We take pride in despatching our CreateART and Wright & Co. orders the same day or next day.
Australia Wide Delivery is via Startrack Express Service - transit times are available on the Startrack website here. Simply go to "Calculate Transit Time", you will need to enter the following information:
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enter the sender's location as Eumundi QLD 4562,
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enter the Receiver's Location,
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select Express Service,
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select Calculate from Despatch Date
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enter Despatch Date
Standard Delivery Times
We deliver Monday to Friday 8am - 6pm.
Getting The Delivery Right First Time
Please help us by checking all delivery details of your CreateART order. Authority to leave is an option and if you have a secure place to leave your order, and you are happy to do so, just check the Authority To Leave on checkout.
What Happens In the Unlikely Event Of Damage To My Order?
In the unlikely event of your CreateART order being received damaged, please send a photo of the damaged goods in question. We will work with you to remedy the situation promptly, either with replacement, credit or refund.
Regional Deliveries
Regional delivery services can require some co-ordination, such as remote Art Centres.
Please provide:
- your preferred shipping method as required
- any account information for regional shipping agents
- and seasonal requirements for weather access restrictions
